Social & Community

Social and community, built around your audience

Lead Kinetics provides social media and community support in two ways. A fully managed delivery service, where we take on the strategy, content, campaigns and day to day management for you. Or freelance specialist placement, where we find the right individual and place them directly into your business.

Both draw from the same network of experienced specialists and outstanding emerging social and community talent, matched to your sector and what your project actually needs. If you want ongoing social media support on a monthly plan, that is available too.

What this covers

What this covers

This area covers the channels and activity that build an audience, run campaigns and keep people engaged.

01

Content planning, scheduling, posting and day to day management across the platforms that matter to your audience.

Our specialists cover ongoing social media management, content calendars, scheduling, posting and day to day platform upkeep, across whichever channels your audience actually uses. Whether you need one platform properly managed or a coordinated presence across several, we match you with someone whose experience fits the platforms and pace your business needs.

02

Time-bound activity built around a specific goal — a product launch, a seasonal push or a brand moment — planned, produced and run from start to finish.

Our specialists cover campaign planning, content production and delivery for time-bound activity tied to a specific goal, launches, seasonal moments or brand pushes. Whether you need a single campaign delivered end to end or ongoing campaign support throughout the year, we match you with someone experienced in running social activity that's built around a clear objective, not just a content calendar.

03

Responding to comments and messages, moderating discussion and keeping an existing audience engaged between campaigns.

Our specialists cover the ongoing work of managing an existing audience, responding to comments and messages, moderating discussion, and keeping engagement consistent between campaigns rather than letting it drop off. Whether you need light-touch community management or a more active presence across several channels, we match you with someone experienced in keeping your audience genuinely engaged.

04

Identifying and managing relationships with the right creators and influencers for your brand, sector and budget.

Our specialists cover influencer identification, outreach and relationship management, matched to your sector, audience and budget rather than follower count alone. Whether you need a single creator partnership or an ongoing influencer strategy across multiple relationships, we match you with someone experienced in finding and managing the right fit for your brand.

05

Building and managing the social presence of a founder, director or individual — particularly on LinkedIn, where the person is as much the brand as the business.

Our specialists cover personal brand strategy and ongoing content for founders, directors and individuals, particularly on LinkedIn, where building the person's presence directly supports the business behind them. Whether you need a content strategy built from scratch or ongoing support producing and posting content, we match you with someone experienced in building a genuine, credible personal presence.

06

Working out which platforms are actually worth your time and budget, and what success should look like on each one.

Our specialists cover social strategy work, identifying which platforms are genuinely worth investing in for your audience and goals, and defining what success actually looks like on each one. Whether you need a full strategy built from the ground up or a review of your current approach, we match you with someone experienced in cutting through platform noise to focus effort where it counts.

Platforms we work across

Social

Instagram, TikTok, Facebook, LinkedIn, X, YouTube, Pinterest, Snapchat, Threads

Community & Engagement

Discord, Reddit, private Facebook and LinkedIn groups, branded forums, Google, Trustpilot, Glassdoor

We work across B2B and B2C, company brands and personal brands. The right platform and approach depends entirely on your audience, your sector and what you are trying to achieve.

How to work with us

Two ways to access this support

Managed Delivery

We take on the full social and community function.

We take on the full social and community function for you — strategy, content, campaigns and day to day management — bringing together the right combination of skills for the brief. Whatever the requirement, an always-on company presence, a founder's personal brand, a single campaign, or all of it running together, the work is built to grow a genuine audience, not just post for the sake of it.

The process starts with a proper conversation about who your audience actually is, where they spend their time and what you want social to achieve. From there we plan the content and campaign activity, assign the right specialists and keep the account active and responsive on an ongoing basis.

This works well if you want social media and community handled end to end, without managing content, campaigns, scheduling and community responses yourself.

Get in Touch
Freelance Specialist Placement

We find the right person for your team.

If you already know what you need — a social media manager for a specific platform, a campaign specialist for a product launch, a community manager, a personal branding specialist for a founder, an influencer marketing specialist — we find that person and place them directly into your business as a freelancer.

Vetted, introduced and matched to your sector and your audience before you commit to anything.

This works well if you have an existing marketing function and need a specific skill to take ownership of social, campaigns, personal branding or community activity.

Tell Us What You Need

Both routes draw from the same specialist network. The difference is how the relationship is structured.

Why sector-specific teams change the outcome →

Why a sector-specific specialist changes the outcome →

See how this supports retail and hospitality brands →

Areas we can help with

Areas we can help with

Social media strategy and planning
Content creation for social platforms
Social media campaign planning and execution
Social media scheduling and management
Community management and moderation
Influencer marketing and outreach
Personal branding and founder visibility
Paid social advertising support
Social listening and reputation monitoring
Platform-specific campaigns: TikTok, Instagram, LinkedIn, X
Online community building and forum management
Common questions

Frequently asked questions

We look at where your actual audience spends their time, not which platform is trending. For some businesses that means a strong presence on two platforms done properly. For others it means a wider spread. The decision is based on your audience and goals, not a default checklist.

Yes. Personal brands work differently to company brands, particularly on platforms like LinkedIn, and we match you with specialists who understand how to build a genuine, credible voice for an individual rather than treating it like another company account.

Yes. Some clients need an always-on social presence, and others need a focused campaign around a launch, an event or a seasonal moment. We scope and price these differently, so you are not paying for ongoing management if a single campaign is all you need.

Yes. Community management often gets overlooked, but responding to comments, messages and reviews properly is what turns followers into an actual audience. We can handle content, campaigns, community, or all three together.

Both. We can manage the full relationship — from finding the right creators through to briefing, contracts and reporting — or simply advise your team on strategy if you prefer to run those relationships yourselves.

Social platforms shift constantly, which is exactly why this work benefits from people who are immersed in it day to day. Specialists in our network adjust strategy and content as platforms evolve, rather than running last year's approach on this year's algorithm.

Every specialist and Rising Specialist is assessed against the same criteria before they're ever introduced to a client: relevant experience, the quality of their portfolio, genuine commercial client work, references where appropriate, and how they communicate and present themselves professionally. We also check they're the right fit for the type of briefs we place. Nobody joins our network through an automated filter, every application is genuinely reviewed by us.

Talk to us about social and community

If you already know what you need, we can get moving straight away. If you are still working out the right approach, tell us what you want social to do for your business or your personal brand and we will tell you honestly which option fits best.